Data Deletion

1. Introduction

At GrowX, we respect your privacy and give you full control over your data.

This page explains how you can request the deletion of your personal data from our platform.

2. What Data We Collect

We may store the following data:

• Account information (name, email, phone number)

• WhatsApp-related data (contacts, messages metadata)

• Campaign and chatbot data

• Usage and analytics data

3. Your Right to Delete Data

You have the right to request deletion of:

• Your account

• All associated personal data

• Messages and campaign data

4. How to Request Data Deletion

You can request deletion in one of the following ways:

• Option 1: From Dashboard

1. Log in to your account
2. Go to Account Settings
3. Click Delete Account
4. Confirm your request

• Option 2: Contact Support

Send a request to:

📧 hello@growx360.io

Include:

• Your registered email

• Your account ID (if available)

• Subject: Data Deletion Request

5. Processing Time

• Requests are processed within 7–14 business days

• You will receive confirmation once your data is deleted

6. What Happens After Deletion

• Your account will be permanently removed

• All associated data will be deleted

• This action cannot be undone

7. Data Retention Exceptions

We may retain certain data if required for:

• Legal obligations

• Fraud prevention

• Security purposes

8. Third-Party Services

Some data may be processed through third-party services such as:

• WhatsApp Business API providers

• Payment gateways

You may need to contact them separately if required.